What happens if I don't like the room and I want to cancel after check-in?

We offer a 24h "satisfied or money back" policy as seen below:

After you move in:

● 24 hour satisfied or money back. Upon arrival at the accommodation,

Guests are entitled to a “Satisfied or Refunded” policy.

The Customer can avail of two options:

1. A different bedroom, subject to availability

2. A full refund of the rental amount

In case of option 2, the Guest must leave the accommodation within 24 hours

after checked in. Deposit and other charges will not be refunded.

If the room does not meet the Guest's expectations, Viva Ireland must be informed within 24 hours from check-in time. The guest must provide photo/video evidence that there are significant deficiencies to the property or to show that property is significantly different from advertised.