I want to cancel a booking.  Is there any fee?

If you are direct customer, you can find our cancellation policy below:

● Free cancellation within 72 hours of booking, unless the booking date is

equal to or less than 21 days before the check-in date.

● Up to 21 days to check-in. The guest can cancel up to 21 days before

check-in and get a full refund minus the booking fee.

● 21 to check-in. Bookings cancelled or altered are subject to a fee of €140.00.

If you are business partner, you can find our cancellation policy below:

● Up to 21 days to check-in. Free cancellation.

● 21 to 8 days to check-in. Bookings cancelled or altered are subject to a fee of 10% of the room rate.

● 7 to 2 days to check-in. Bookings cancelled or altered are subject to a fee of 50% of the room rate.

● 48 hours or less to check-in. Bookings cancelled or altered are subject to a fee of 100% of the room rate.

In the case of the room rate divided in instalments, the cancellation fee applies only to the amount of the first instalment.