What are the ways to communicate with Viva Ireland?

Customer service & Sales

You can contact our team by emailing [email protected]  or Whatsapp  +353834781799 (text only). Available in English, Portuguese, Spanish, Italian and French. Agents are available Mon-Fri 9.30am - 5.30pm.

You can also use the online chat on our website www.vivaireland.com

The chat is open 24 hours a day, but outside of office hours in Ireland (Monday to Friday 09:30 to 17:30) you will be answered by an AI agent.  An agent will follow up your enquiry as soon as possible

Property Maintenance

If you are are staying in our accommodation, we offer a 24/7 support.  You can easily report problems via WhatsApp to our property maintenance team.

In case of emergencies:

• Fire, robbery, or accident: Call 112 or 999 first, then inform us.
• Urgent maintenance issues (e.g., water outages, persistent alarms, or leaks):
  • Dublin: +353 831997282
  • Cork: +353 899788065

Booking enquiries will not be answered on these numbers.